Board Members

Service Delivery Model

About Us: Board Members

Board Officers

Howard Maier

Lois K. Goodman

Gerald Chattman

Julie Rittenhouse

Board of Directors

Mitchell Balk : Joseph A. Calabrese : Jeri Chaikin : Gerald Chattman : Joseph M. Cicero : Michael A. Dover : Jane E. Fumich : Stephanie FallCreek: Lois K. Goodman : Norman Keane : Kevin Kennedy : Howard R. Maier : Barbara Zaas Partington : LaJean Ray-McNair : Julie Rittenhouse : Eleanor Steigman : Allison L.E. Wallace : Karen Webb : Stephen Wertheim

Mitchell Balk
Appointing Authority: The Mt. Sinai Health Care Foundation
Mr. Balk is the founding President of The Mt. Sinai Health Care Foundation, a grantmaking organization resulting from the 1996 sale of the Mt. Sinai Medical Center and related Cleveland hospitals. As of December 2004, the Foundation has distributed more than $40 million in its initial seven years of grantmaking. In 2003, Mr. Balk was elected founding board chair of the Health Policy Institute of Ohio. This Columbus-based Institute is a source of nonpartisan information for making health policy decisions. Mr. Balk holds a Bachelor degree in Near Eastern Studies from the University of Minnesota and a Master Degree from the University of Chicago School of Social Service Administration.

Joseph A. Calabrese
Appointing Authority: Greater Cleveland Regional Transit Authority
Joe Calabrese is the CEO/General Manager of the Greater Cleveland Regional Transit Authority (RTA), overseeing a $300 million annual budget and 2,700 employees. RTA serves 200,000 daily customers on its 650 buses and 108 rail cars that operate throughout Northeast Ohio. With a motto of "back to the basics", Joe has led an aggressive campaign that improved the quality of RTA's services, leading to six consecutive years of ridership growth. In 2007, RTA was awarded the Smart Business/Lexus "World Class Customer Service Award", and named "The Best Public Transit System in North America". In 2008, Joe was named the "Best Public Transit Manager in North America". Joe received his undergraduate degree from Syracuse University, his MBA from the University of Buffalo, and completed post-graduate fellowships at Northeastern, the University of Chicago and the Wharton School. Past president of the NY State Public Transit Association and Ohio Public Transit Association, Joe currently serves on many local non-profit boards.

Jeri Chaikin
Appointing Authority: Cuyahoga County Mayors and Managers Association
Since 2001, Jeri Chaikin has been the Chief Administrative Officer of the City of Shaker Heights, Ohio where she directs the work of 15 departments comprised of 285 full-time staff with an annual budget of $55M. Previously she served as the Director of the Greater Cleveland Regional Transit Authority’s Healthline bus rapid transit project in the Cities of Cleveland and East Cleveland. From 1979 -1998, she worked for the Cuyahoga County Commissioners, starting out as a Budget Analyst and culminating her 20-year career with the county as the County Administrator.

Mr. Chaikin’s civic involvement includes the boards of Senior Transportation Connections and the Diversity Center of Northeast Ohio, where she chairs the Finance Committee. She is a trustee and the Past President of the Board of Verb Ballets, a contemporary ballet company which performs locally and regionally. She serves on the Community Advisory Committee of the Cleveland Orchestra, on Cleveland State University’s Levin College of Urban Affairs Visiting Committee, and as a trustee of the Cleveland Clinic South Pointe Hospital.

Gerald Chattman
Appointing Authority: Cuyahoga County
Gerald Chattman is a partner at the Buckingham, Doolittle & Burroughs law firm located in Cleveland. He served as Vice President of the law firm's Board of Managers and was Managing Partner of its Cleveland office. Mr. Chattman Chairs the Firm's Nonprofit Practice Group. He specializes in business transactions and labor and employment issues within the for-profit and non-profit sectors. He has received special recognition for 20 consecutive years or more as one of The Best Lawyers in America. He was also recognized as one of Ohio’s Super Lawyers, as voted by his peers.

Mr. Chattman specializes in complex negotiations in the business transaction and collective bargaining areas. He is a graduate of the University of Michigan, Phi Beta Kappa, and Case Western Reserve University Law School where he earned a Juris Doctor and was awarded the Order of the Coif. Mr. Chattman is a frequent lecturer and has been on the adjunct facility at both Case Western Reserve University School and Cleveland State University Law School.

Honorable Joseph M. Cicero
Appointing Authority: Cuyahoga County Mayors and Managers Association

Mayor Cicero, serving his first term as Mayor, has been a life-long resident of the City of Lyndhurst. Prior to being elected mayor, he was on the City Council for fourteen years. Mayor Cicero is the president of the Council of Governments for the Tri-City Consortium on Aging and is active with the Cleveland Foodbank and is a strong supporter of the educational process in public and private schools. Mayor Cicero is a graduate of Charles F. Brush High School and has attended Lakeland Community College and Ursuline College.

Dr. Michael A. Dover
Appointing Authority: Cuyahoga County

Dr. Michael A. Dover earned his M.S. in Social Work from Columbia University in 1980. His practice experience includes ten years directing employee assistance programs in trade union-based settings, including five years of work with retired merchant seafarers at the National Maritime Union Pension and Welfare Fund in New Orleans. In 1987, he was a Consultant for the Manhattan Borough-Wide Interagency Council on Aging, Inc., regarding a citywide para-transit system and safe access to buses and subways.

A trained gerontologist, his Ph.D. in Social Work and Sociology from the University of Michigan, completed in 2003, was supported by a five-year Pre-Doctoral Training Grant from the National Institute of Aging. The co-author of the entry on Human Needs in the Encyclopedia of Social Work, he has a longstanding interest in aging and human needs.

He is an Ohio native born in Alliance and partially raised in Maple Heights. His dissertation was an historical sociological study of the social system of real property and the property tax exemption in Ohio's urban areas. He is currently a full-time faculty member at the Cleveland State University School of Social Work, where he teaches social welfare policy. He is the 2013 Coordinator of the Cuyahoga County Conference on Social Welfare and Editor of Reflections: Narratives of Professional Helping, a peer-reviewed interdisciplinary journal. His professional affiliations include National Association of Social Workers (since 1976), American Sociological Association (since 1991), Council on Social Work Education, and the Association for Research on Nonprofit Organizations and Voluntary Action.

Jane E. Fumich
Appointing Authority: Mayor, City of Cleveland

Ms. Fumich is the Director of Cleveland's Department on Aging. She was appointed to this position by Mayor Jane Campbell in 2002 after having served as the Director of the Cuyahoga County Department of Senior and Adult Services since 1999. The Cleveland Department of Aging mission is to enhance the quality of life for Cleveland's senior through advocacy, planning, service coordination and the delivery of needed services. Ms. Fumich oversees a budget of approximately $1 million and a staff of twenty. Ms. Fumich has a Bachelor of Science degree in Health, Physical Education and Recreation from Kent State University and a Master Degree in Gerontological Studies from Miami University's Scripps Gerontology Center.

Stephanie FallCreek
At-Large Member
Dr. Stephanie FallCreek has served as President/CEO of Fairhill Partners in Cleveland, Ohio, since July 1992, leading a diverse team of paid, and unpaid staff. This unique, multi-agency campus is dedicated to lifelong learning, intergenerational relationships, and successful aging. FallCreek is best known for her work in health promotion and advocacy.

Dr. FallCreek earned her Master's degree and her Doctorate from University of California, Berkeley in Social Welfare and her undergraduate degree in History and Sociology from the University of Oklahoma. She has served as faculty/adjunct faculty for several universities, providing administrative leadership and/or classroom and field instruction: University of California Berkeley; University of Washington, Seattle; Pacific Lutheran University; New Mexico State University, Case Western Reserve University; and Cleveland State University.

Dr. FallCreek is best known for her leadership in Health Promotion and Aging and Aging and Public Policy. She is currently a member of the Evidence-Based Leadership Council, a national consortium of leaders from both academic and community-based organizations that are committed to full-scale implementation of evidence-based health and wellness programming.

Lois K. Goodman
Appointing Authority: United Way Services of Greater Cleveland
Ms. Goodman is the President of the Work and Family Consulting Group, Incorporated, a consulting service that helps employers manage the changing needs of a diverse work force. The Work and Family Group reviews personnel policies and benefits, does surveys and feasibility studies and provides management training. Prior to starting her consulting firm, Ms. Goodman was Director of Employee Development for Ameritrust Company. Ms. Goodman has a Bachelor degree from the University of Michigan in Liberal Arts and a Master of Art degree from Case Western Reserve University in Guidance and Counseling.

Norman Keane
At-Large Member
Norman R. Keane served as CEO of the Jewish Family Service of Metropolitan Detroit from November 1998 until his retirement in September 2011.

Norm grew up in Cleveland, Ohio. He completed his undergraduate and graduate studies at Case Western Reserve University, where he earned a master's degree in social science administration.

After receiving his master's degree in 1965, Norm began to work with the Jewish Family Service Association (JFSA) in Cleveland. He was with JFSA from 1965 to 1984, serving in a number of positions, and was assistant director at the time of his departure. His direct practice experience, though with populations of all ages, primarily centered on work with adolescents and their families and included the development of the RapArt Center, a program targeted toward engaging at risk youth whose behaviors included truancy, substance abuse, and being runaways from their parental home.

Norm left Cleveland in 1985 to become the Director of Operations for Handmaker Jewish Services for Aging in Tucson, Arizona. In 1989, he was appointed Executive Director of the Jewish Family and Children's Service of Southern Arizona. While in that role, he was named the 1992 Agency Executive of the Year by United Way of Greater Tucson and the 1992 Community Professional of the Year by the Jewish Federation of Southern Arizona. In 1993, Norm became Executive Director of the Jewish Family and Children's Service of Pittsburgh, the position he held until assuming the CEO position in Detroit.

Norm was actively involved with the Association of Jewish Family and Children's Agencies AJFCA), including a term as Vice Chair of the Board of Directors, which was composed of both lay and professional leadership. In 2007 he was asked to serve as Chair of an inaugural Joint AJFCA/IAJVS (International Association of Jewish Vocational Services) National Conference. Norm also is a past President of the CEO Council of AJFCA.

Honorable Kevin Kennedy
Appointing Authority: Cuyahoga County

The Kennedy family settled in North Olmsted in the 1932 when most of the city was still farm land. Mayor Kennedy's father, John, was reared in North Olmsted and became a North Olmsted Fire Fighter and his mother Kathy works for the North Olmsted School System. Mayor Kennedy and his wife Anne are the proud parents of four children: Jackie, Jamie, Kellie, and Ryan. Mayor Kennedy is a graduate of St. Richard's School, St. Edward's High School, and Ashland University where he earned a B.S. in Business Administration and a double major of Marketing/Management.

In 1991, Kevin Kennedy started his own computer hardware company, Computer Management International. Over the years, he and his employees have built it into an international multi-million dollar company that is headquartered in downtown Cleveland. He was selected in 2002 by Crain's Cleveland Business Magazine to be a member of the 40 under 40 most successful leaders in our community. Kevin Kennedy served as Council President from 2005 until 2009. He was sworn in as Mayor of North Olmsted on January 1, 2010.

Howard R. Maier
Appointing Authority: Northeast Ohio Areawide Coordinating Agency
Mr. Maier retired as the Executive Director of the Northeast Ohio Areawide Coordinating Agency (NOACA). NOACA is the federally designated Metropolitan Planning Organization (MPO) for five counties (Cuyahoga, Geagua, Lake, Lorain and Medina) which does transportation planning, transportation-related air quality planning, and area wide water quality management planning, as defined by federal and Ohio mandates. Mr. Maier is directed by a thirty-eight-member Governing Board of local and appointed officials. NOACA has forty full-time employees and a budget of approximately $6 million. Mr. Maier has a Bachelor Degree in Economics from Ohio State University, a Master of City Planning from Ohio State University and a Master of Science in Public Management from Case Western Reserve University.

Barbara Zaas Partington
At Large Member
Barbara was born in Cleveland, Ohio, graduated from Miami University (B.A.) (1977) and Case Western Reserve School of Applied Social Sciences (M.S.S.A) (1980).

She worked as a School Social Worker/Special Education Coordinator for East Shore Center, Special Education Regional Resource Center from 1980 to 2007, serving students in Lake and Geauga County with Severe Behavior Handicaps and providing professional development for teachers in area of Positive Behavior Support. She also worked as a Special Education Supervisor for students with Multiple Disabilities and Emotional Disturbance. Currently she works as Behavior Consultant in several school districts in northeastern Ohio.

She is a member of the National Association of Social Workers, the Council for Exceptional Children and the Council for Children with Behavior Disorders.

Previously she served on the boards of TC3 and the Cuyahoga County Ombudsman.

LaJean Ray-McNair
Appointing Authority: Mayor, City of Cleveland
LaJean Ray-McNair is Director of Catholic Charities Services Corp. Fatima Family Center. The center provides a broad, integrated system of services to over 6,000 families in Cleveland’s revitalized Hough neighborhood, covering emergency and transitional services; services to children and their families; and services to older adults. She was appointed director in 1996 after having served as Program Director for ten years. Previously, Mrs. Ray-McNair had been program director at Harvard Community Services Center.

Mrs. Ray-McNair holds an Associates Degree in Mental Health Technology from Purdue University; a B.S. in Political Science and History from Baldwin-Wallace College; and as a recipient of the Ohio Regents Graduate/Professional Fellowship, she received a Master of Arts Degree in History from Kent State University.

Her numerous awards and honors include: Northern Ohio Live Magazine 1997-98 Award of Achievement for the Church in the City Symposium; the Ohio 4-H Leadership Development Award; St. Agnes Our Lady of Fatima Kugenga Award and Catholic Charities Services Corp. Mission and Values Award. She was named a National Fellow by the Center for the Study of Social Policy in Washington D.C. She is an alumna of Leadership Cleveland Class of 2012.

Julie Rittenhouse
Appointing Authority: Cleveland City Council
Julie Rittenhouse has an in-depth knowledge of the nonprofit sector and nine years of philanthropic experience with strategic initiatives, program management and evaluation. Ms. Rittenhouse is an active volunteer with human services and educational organizations serving Greater Cleveland. She holds a bachelor of arts degree in government and international studies from the University of Notre Dame and a master's of science in social administration from Case Western Reserve University.

Eleanor Steigman
Appointing Authority: Cuyahoga County Mayors and Managers Association
Having served as a community volunteer for 52 years, Eleanor Steigman’s personal dedication and advocacy on behalf of the elderly has been far reaching. Many of the services available to the elderly today in Cuyahoga County are linked directly to Eleanor's work to provide much needed support to the aging community. Countless organizations have benefited from her strong leadership and solid expertise.

She continues to serve as distinguished board officer and member of many local agencies, including JFSA, United Way Services, Western Reserve Area Agency on Aging, Jewish Community Federation of Cleveland, NCJW and many others. In honor of Eleanor's passion and commitment to helping seniors remain independent and productive the Eleanor Steigman Fund for Older Adults was established.

Allison L.E. Wallace
Appointing Authority: Cuyahoga County
Allison L.E. Wallace is the Executive Director of Greater Cleveland Neighborhood Centers Association (an umbrella organization of 13 Neighborhood Centers). In this position since 2006, she is responsible for the management, oversight and leadership of the organization. Prior to this position, she was the Executive Director of Goodrich-Gannett Neighborhood Center for over 15 years; a century old social service organization serving Cleveland’s near east side. During her tenure she developed new program services in response to community needs, expanded enrollment of participants, and increased the operating budget from $370,000 to $1.3 million.

She holds a MA in Geography & Planning and serves on various committees and boards of several non-profit organizations and institutions in Cleveland (e.g. Friends of Cleveland Public Library, COOP, US CAE Executive Committee, Shoes & Clothes 4 Kids, etc.) At the state level, she serves as the Policy & Funding Chair of the Ohio After School Network and on its Strategic Leadership Committee. Additionally she serves as a member of the ODA Ohio’s Civic Engagement Council.

Karen Webb, MSW, LSW
Appointing Authority: Western Reserve Area Agency on Aging
Karen Webb received her bachelor and master degrees in Social Work from Cleveland State University. She also received a certification in gerontological studies. Karen is a licensed social worker and has worked in the field of aging for over twenty years.

Karen began working for the Western Reserve Area Agency on Aging (WRAAA) as a Program Specialist in 2008. After two years, she was promoted to the Manager of the Older Americans Act Programs. Recently, Karen received another promotion and is currently the Director of Program Development and Planning. Prior to coming on board with the WRAAA, Karen was the Director of Outreach and Day Services at Eliza Bryant Village for fifteen years.

Karen is an active field instructor for social work student interns. She is also involved in the community by serving on committees with organizations such as Hospice of the Western Reserve and the Department of Senior and Adult Services.

Stephen Wertheim
At-Large Member
Stephen Wertheim was the Director of 211 First Call for Help of United Way of Greater Cleveland from 1999-2013. He also served as Executive Ombudsman for Cuyahoga County, Executive Director of Alta House Social Settlement and as the Associate Director for Marketing and Government Affairs for Bellefaire.

Stephen holds and Bachelor’s degree in International Studies (Ohio State), and a Certificate of Non-Profit Administration from Case Western Reserve University.

He has served as President of Ohio Association of Information and Referral Systems; Chair, Cuyahoga County Human Services Advisory Board; Vice President, Cleveland Heights School Board; President, Cleveland Heights Library Board, and numerous other committees and councils. He is a resident of University Heights, Ohio.


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